This is a FOLLOW UP post regarding changes that AT&T has made to the Opt-Out process to simplify it and iron out the kinks. AT&T has acknowledged that some of its customers (including me and maybe you too) had difficulty completing the Opt-Out process on their mobile devices and as a consequence AT&T has revised the process for Opting-Out on a mobile device.
Here are the new revised instructions that were emailed out by AT&T:
- From your AT&T mobile device you want to opt out, go to adworks.att.com/mobileoptout
- Make sure you are on the AT&T wireless network, and not on any Wi-Fi
- Choose the blue Opt-Out button. You should receive the following message: “Thank you. This device will not be receiving AT&T AdWorks Relevant Advertising”
I just went through these steps on my iPhone and received the promised confirmation message. Simplifying this Opt-Out process and providing a confirmation message was a good move. All AT&T customers should have received an email from AT&T giving notice of this revised Opt-Out process for mobile devices. (THANKS to all of you who contacted AT&T to let them know that you were having difficulty with the initial Opt-Out process. I have a hunch that this new revised Opt-Out was launched in response to the feedback we all provided).
BY: Vanessa Kaster, Esq., LL.M.
For more information on privacy policies see: http://wp.me/p10nNq-tf; http://wp.me/p10nNq-bL; http://wp.me/p10nNq-ni; and for more information on Opt-Out policies see: http://wp.me/p10nNq-6j ; @iplegalfreebies and www.kasterlegal.com.
THE OPT-OUT SCOOP: For a complete Opt-Out of AT&T’s new personal data share programs, you must click to Opt-Out of both programs (via two different links) on each of your devices. For me, this meant that I needed to clink the links on my laptop and also on my iPhone. (If you have an iPad you must also clink the links on this devise also to complete the Opt-Out). Clicking the links on my laptop and checking each of the Opt-Out boxes was simple enough. Although, I had to call customer service to complete the Opt-Outs for my phone… and will likely call back for confirmation of a successful Opt-Out from my iPhone.
Here are AT&T’s Opt-Out links:
Feel free to forward this blog post to your friends and family. I’m forwarding it to my mom.
(And if I can pass a message onto AT&T… come on, make this simpler. The error message that I received while trying to Opt-Out on my iPhone stated that I could NOT Opt-Out because I was “using a Wi-Fi connection and not an AT&T network”….???? Am I supposed to leave work and walk around the block so that I can click on the links without being on WiFi? Even turning off the WiFi on my iPhone resulted in the same error message… which is why I called customer service and will have to call back because I have not received a confirmation message).
BY: Vanessa Kaster, Esq., LL.M.
For personalized legal services you are welcome to contact me at firstname.lastname@example.org.
For more information on privacy policies see: http://wp.me/p10nNq-tf; http://wp.me/p10nNq-bL; http://wp.me/p10nNq-ni; @iplegalfreebies and for more information on Opt-Out policies see: http://wp.me/p10nNq-6j